Terms & Conditions
Arrival and Departure
a) Check in is between 16:00 and 20:00.
b) Check out is 11:00.
c) Early/late check in and late check out can be pre booked subject to availability (fees apply).
Cancellation Policy
- Changes to standard rate bookings more than 7 days before arrival and booked direct are fully refundable.
- Changes within a week of arrival until 2 days before arrival are subject to a one night charge and within 2 days the full amount of the booking is forfeit.
- Payments for discounted pre-paid bookings and for groups of six or more are non refundable or transferable.
Note: Bookings through other agents/websites are dealt with by them and subject their terms and conditions.
General
- Your reservation is charged 7 days before arrival to guarantee your booking.
- We reserve the right to cancel you booking if your payment is not received.
- Your credit/debit card guarantees your stay.
- We accept all major credit/debit cards except American Express
- Lost keys or those not returned on departure are charged at £40 per set.
- You remain responsible for any loss or damage caused by you/your group.
- Smoking is illegal anywhere on the premises; charges may apply for cleaning or damages
- Travel insurance is strongly recommended to cover you for losses due to unexpected events.