Strawberry Fields
6 – 7 New Steine

Terms & Conditions

It’s not all about Strawberries. Read our Terms & Conditions

Arrival and Departure

  • Check in is between 16:00 and 23:00.
  • All guests are required to show a valid photo ID (Driving licence or Passport) and provide valid credit/debit card details on arrival.
  • Check out is 11:00.
  • Early/late check in and late check out can be pre booked subject to availability (fees apply).

Payment Policy

  • Payment for your stay is processed 3 days before arrival and if not full payment expected on check in.
  • We reserve the right to cancel you booking if your payment is not received.
  • Your credit/debit card guarantees your stay.
  • We accept all major debit/credit cards except American Express.

Cancellation Policy

  • If cancelled up to 3 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
  • Pre-paid, non refundable bookings and deposits for group bookings (more than 6 people) are not transferable nor refundable.

Note: Bookings through other agents/websites are dealt with by them and subject their terms and conditions.


  • Lost keys or those not returned on departure are charged at £40 per set.
  • You remain responsible for any loss or damage caused by you/your group.
  • Smoking is illegal anywhere on the premises; charges may apply for cleaning or damages.
  • Any damage or charges will be taken from the payment card provided with the booking.
  • Travel insurance is strongly recommended to cover you for losses due to unexpected events.