Strawberry Fields
6 – 7 New Steine
Brighton
BN2 1PB

Terms & Conditions

It’s not all about Strawberries. Read our Terms & Conditions

Arrival and Departure

a) Check in is between 16:00 and 20:00.
b) Check out is 11:00.
c) Early/late check in and late check out can be pre booked subject to availability (fees apply).

Cancellation Policy

  • Changes to standard rate bookings more than 7 days before arrival and booked direct are fully refundable.
  • Changes within a week of arrival until 2 days before arrival are subject to a one night charge and within 2 days the full amount of the booking is forfeit.
  • Payments for discounted pre-paid bookings and for groups of six or more are non refundable or transferable.

Note: Bookings through other agents/websites are dealt with by them and subject their terms and conditions.

General

  • Your reservation is charged 7 days before arrival to guarantee your booking.
  • We reserve the right to cancel you booking if your payment is not received.
  • Your credit/debit card guarantees your stay.
  • We accept all major credit/debit cards except American Express
  • Lost keys or those not returned on departure are charged at £40 per set.
  • You remain responsible for any loss or damage caused by you/your group.
  • Smoking is illegal anywhere on the premises; charges may apply for cleaning or damages
  • Travel insurance is strongly recommended to cover you for losses due to unexpected events.